Koko Noko, located at Celsiusstraat 14, 6003 DG Weert, The Netherlands, is responsible for the processing of personal data as described in this privacy statement.
6003 DG Weert
Mark van Gennip is the Data Protection Officer for Koko Noko. He can be reached via [email protected]
Personal data that we process
Koko Noko processes your personal data because you use our services and/or because you have provided us with this information. Below is an overview of the personal data we process:
- First name and surname
- Date of birth
- Address details
- Phone number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Data about your activities on our website
- Internet browser and device type
- Bank account number (IBAN)
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via [email protected], and we will delete this information.
For what purpose and on what basis do we process personal data?
Koko Noko processes your personal data for the following purposes:
- Handling your payment
- Klarna: In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if necessary to provide our services
- To inform you about changes to our services and products
- To give you the option of creating an account
- To deliver goods and services to you
- Koko Noko analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Koko Noko follows your surfing behaviour across various websites with which we align our products and services to your needs.
- Koko Noko also processes personal data when we are legally obliged to do so, such as information that we need for our tax return.
Koko Noko [does/does not] take decisions based on automated processing about matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example an employee of Koko Noko) intervening. Koko Noko uses the following computer programs or systems: [supplement with name of the system, why it is used, the underlying logic, interest and expected consequences for the person involved]
How long we store personal data
Koko Noko does not store your personal data any longer than strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: (Category of) personal data > Retention period > Reason Personal details> Retention period > Reason Address > Retention period > Reason Etc. > Retention period > Reason
Sharing personal data with third parties
Koko Noko shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data at our behest, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Koko Noko remains responsible for this processing. In addition, Koko Noko provides your personal information to other third parties. We only do this with your express permission. [Add here a table with: the category to which the third party belongs, name and jurisdiction, purpose and what data.]
Cookies, or similar technologies, that we use
Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview: [For example: Cookie: Googly Analytics Name: _utma Function: Analytical cookie that measures website visits Retention period: 2 years]
Viewing, modifying or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Koko Noko, and you have the right to data portability. This means that you can submit a request to us to send the personal information we have from you in a computer file to you or to another organization specified by you. You can send a request for review, correction, deletion or data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to [email protected] To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security Number ('Burgerservicenummer'; BSN). This is to protect your privacy. We respond as quickly as possible, but within four weeks, to your request. Koko Noko also wants to point out that you have the ability to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Koko Noko takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data are not properly secured or there are indications of abuse, please contact us, through our customer service department or via [email protected]